Terms & Condition

FREE SHIPPING

Free Shipping on Orders Above Rs: 2000/-

To take advantage, simply:

Ensure free shipping is available for your delivery destination using our Pin code Checker.

Add minimum order Rs 2000/ worth of items to your cart.

Select Standard Delivery.

Submit your order.

ORDER RETURN

Once an order is placed it cannot be cancelled unless the circumstances are exceptional. Please provide your “Order ID” along with the “School Name” to enable us to correlate your transaction.

COD

What is “Cash on Delivery”?

If you are not comfortable making an online payment bookstore.com.pk , you can opt for the Cash on Delivery (C-O-D) payment method instead. With C-O-D you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online. The minimum order value for a Cash on Delivery (C-O-D) payment is Rs 2000 /-

Cash on Delivery Policy

bookstore.com.pk provides you the option to pay Cash on Delivery across all major parts of the country. This is how it works.

You place an order on the website and enter your address during checkout.

Cash on delivery is available for a minimum order amount of Rs. 2000/ (Two thousand Rupees) – excluding shipping charges.

If Cash on Delivery is not available in your area, you can still process by paying via Credit Card/ Debit Card/ Net banking.

After you place an order, an automated SMS / Email is sent to you to confirm your order. If you do not respond, a customer service representative will call you within the next 24-48 hours to confirm your order. Please make sure you answer the call and confirm the order.  Alternatively, you can also confirm the order yourself by calling us at 0800 66837 (along with your Order Number).

After above mentioned processed your order will be proceed for delivery.

At the time of delivery, you will have to hand over the cash to the delivery person first, only then you will be handed over the package. Please note that the courier companies do not allow you to open the package at the time of delivery. We have a return policy in case you would like to return the products.

In case the shipment is not accepted, you will no longer be eligible to avail cash on delivery facility on our website.

Things to keep in mind when buying items through Cash on Delivery:

Buyers can only avail of COD facility for those items that are available for purchase with COD as a payment option.

No item priced below Rs. 2000 (Two Thousands Rupees) will be available for purchase through Cash on Delivery.

The courier company will contact the buyer so as to confirm the delivery date and time. The buyer should ensure being available at the time of delivery along with the transaction amount in cash.

The buyer can not open the package before submitting the transaction amount to the courier agent.

Shipping Policy

Shipping charges Rs. / flat. Delivery Period: Based on the pin code of your delivery address, you will receive the order in 2 to 3 working days. Payment Acceptance Method:

All major Credit Cards / Debit Cards

Bank wiring

Cash on delivery

Cheque / DD (in case of cheque the order will be dispatched only after clearance of cheque)

Generally the item is shipped within 24 hours from our warehouse to our logistics partner who in turn may take up to a maximum of 2 to 3 days in (urban areas) and 3 to 4 days in (rural areas) to reach your doorstep depending on the place of delivery. Please note that no shipments will be made on Sundays and public holidays. An extra shipping time will be taken to dispatch execute the bulk order than the standard time given above. You will be notified by an email within 24 hours about the time taken and dispatch of books.

An email will be sent to you on shipment of your order. This will contain the order number, tracking number and details of your order. Once an order is placed, if there are any changes in the shipping address, it has to be informed to our customer service with 12 hrs of placing the order. There are no hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay.

We don’t deliver internationally. We deliver within Pakistan.

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